These Terms of Service and Membership Conditions (“Terms”) apply to your use of The Women in STEM Network website, membership platform, events, resources and related services.
The Women in STEM Network is owned and operated by Mums in Science Ltd, a company registered in England and Wales under company number 14418391.
In these Terms, “we”, “us” and “our” refer to Mums in Science Ltd. “You” and “your” refer to anyone accessing or using our website, platform or services.
By creating an account, purchasing a membership or using our services, you agree to these Terms. If you do not agree, you should not use the platform.
1. About The Women in STEM Network
The Women in STEM Network provides professional networking, mentoring, events, training, career-development resources, member benefits and opportunities for people working, studying or interested in science, technology, engineering and mathematics.
Our services may include:
- Online and in-person events
- Regional and international professional communities
- Mentoring tools and directories
- Career-development resources
- Training and recorded webinars
- Member offers and benefits
- Articles, reports and educational content
- Opportunities to connect with employers, speakers and other members
The availability of individual services depends on your membership level, location and the programmes operating at the relevant time.
2. Eligibility
You must be at least 16 years old to create an account or use the platform independently.
If you are under 18, you confirm that you have permission from a parent or legal guardian. Paid memberships and purchases must be completed by someone who is at least 18 or by an authorised parent or guardian.
If you use the platform on behalf of an employer or another organisation, you confirm that you have authority to act on its behalf.
3. Account registration
Some areas of the platform require an account.
You agree to:
- Provide accurate and current information
- Keep your login details confidential
- Use your account only for its intended purpose
- Notify us if you believe your account has been accessed without permission
- Update your information when it changes
Unless the relevant membership expressly permits it, accounts and membership benefits may not be shared or transferred to another person.
You are responsible for activity carried out through your account unless it results from a security failure for which we are responsible.
4. Membership options
We may offer free, monthly, annual, concessionary, supporter, organisational or other membership options.
The price, payment frequency, included benefits and any eligibility conditions will be shown on the relevant membership page or during checkout before you purchase.
Membership benefits may vary according to:
- Membership level
- Country or region
- Currency
- Eligibility
- Programme availability
- Whether an event or resource is provided by us or a third party
Purchasing membership does not guarantee access to every event, mentor, opportunity or resource. Some activities may have limited capacity, separate eligibility requirements or an additional charge.
5. Membership payments
Prices will be displayed before you complete your purchase. Where applicable, the price will include any taxes that we are required to charge.
You authorise our payment provider to collect the amount shown at checkout using your selected payment method.
You are responsible for ensuring that your payment information is accurate and that sufficient funds are available.
If a payment fails, we may:
- Ask you to update your payment method
- Attempt to collect the payment again
- Temporarily restrict paid membership benefits
- End the membership if payment remains outstanding
We will not charge an additional fee for a failed payment unless this was clearly disclosed and is permitted by law.
6. Recurring memberships and renewal
If you select a recurring monthly or annual membership, the recurring nature of the payment, billing frequency and price will be shown before you purchase.
Unless you cancel it, a recurring membership will renew automatically at the end of each billing period using the payment method associated with your account.
Where required, we will provide renewal information or reminders before collecting a renewal payment.
You can cancel a recurring membership at any time through your account or by contacting us. Cancellation normally takes effect at the end of the period for which you have already paid, and you will retain access to the relevant benefits until that date.
Cancelling a recurring payment does not automatically create a right to a refund for a period that has already started.
7. Cooling-off and cancellation rights
If you purchase a membership online as a consumer in the United Kingdom, you will normally have a statutory 14-day cancellation period beginning on the day after the contract is made.
If you ask us to begin providing membership services during that period and then cancel, we may be entitled to charge a proportionate amount for services already provided, where permitted by law and where the necessary information and agreement were obtained during checkout.
Different rules may apply to digital content that you choose to access or download immediately. Where accessing digital content affects your cancellation rights, we will explain this and obtain any agreement required by law before access begins.
These Terms do not limit any cancellation or refund rights provided by law.
To exercise a statutory cancellation right, contact us using the details at the end of these Terms and provide sufficient information to identify your purchase.
8. Refunds
Our full cancellation and refund arrangements are explained in our Refund and Cancellation Policy.
Refunds will be provided where required by law.
Outside your statutory rights, membership fees are generally non-refundable once the relevant membership period has begun. We may consider exceptional circumstances individually, but doing so does not create an automatic right to a refund.
9. Changes to membership prices
We may change membership prices from time to time.
A price change will not normally affect a membership period that has already been paid for. For recurring memberships, we will provide reasonable advance notice before a new price applies to a future renewal.
If you do not wish to continue at the new price, you may cancel before the renewal date.
Promotional, concessionary or introductory prices may be available for a limited period. Any relevant conditions will be explained when the offer is made.
10. Changes to membership benefits
We may update membership benefits as the Network develops.
Changes may be necessary because of:
- Member feedback
- Changes to technology or suppliers
- Programme availability
- Legal or regulatory requirements
- Security concerns
- Changes to how services are delivered
- The introduction of new resources or benefits
We will not remove a substantial paid benefit without a reasonable operational, legal or commercial reason.
Where a material change significantly reduces the overall value of a paid membership during a period already purchased, we will provide reasonable notice and, where appropriate, an alternative benefit, cancellation option or proportionate refund.
11. Events and limited-capacity services
Registration may be required for events, mentoring activities, Connect sessions, training programmes and other limited-capacity services.
A membership does not guarantee a place at every event or programme.
You agree to:
- Register only when you reasonably intend to attend
- Cancel your place if you can no longer participate
- Follow event and safeguarding instructions
- Treat speakers, facilitators and other participants respectfully
- Obtain permission before recording or distributing event content
We may change an event’s speaker, timing, format or delivery method where reasonably necessary. If a paid event is cancelled, the applicable event terms will explain your refund or alternative options.
12. Mentoring
Mentoring provided through the Network is intended to support professional reflection, development and decision-making.
We do not guarantee:
- That a particular mentor or mentee will be available
- That a mentoring request will be accepted
- Employment, promotion or another career outcome
- The suitability of a particular mentoring relationship
- The accuracy of advice or information shared by a participant
Mentors and mentees act in their own personal capacity unless expressly stated otherwise. They are not employees, agents or professional advisers of Mums in Science Ltd.
Mentoring must not be used to provide medical, legal, financial, immigration or other regulated professional advice.
Either participant may end a mentoring relationship. Concerns about conduct should be reported to the members’ team.
13. Member directories and communication
If you choose to appear in a member or mentoring directory, information identified during the profile process may be visible to other authorised users.
You are responsible for selecting the information you choose to display and for keeping it accurate.
Information obtained through a member directory must not be used to:
- Add people to mailing lists without permission
- Send unsolicited sales or recruitment messages
- Build an external contact database
- Scrape or copy member profiles
- Harass or repeatedly contact someone who has not responded
- Share another member’s details without permission
Access to member information is provided for genuine networking, mentoring and professional collaboration.
14. Acceptable use
You must use the platform lawfully and respectfully.
You must not:
- Harass, threaten, intimidate or discriminate against another person
- Post abusive, defamatory, misleading or unlawful material
- Misrepresent your identity, experience or qualifications
- Share confidential information without authority
- Upload malware or other harmful software
- Attempt to access another person’s account
- Circumvent platform security or access restrictions
- Scrape, harvest or systematically extract content or member data
- Send spam or unsolicited commercial messages
- Promote fraudulent, unsafe or misleading products or opportunities
- Use the platform to exploit or disadvantage another member
- Interfere with the operation of the website or services
Members may hold different opinions, but disagreement must remain professional. Freedom to hold a view does not permit harassment, discrimination or conduct that undermines the safety and dignity of others.
15. User-generated content
You retain ownership of content that you submit.
When you submit content for publication or display within the platform, you grant us a non-exclusive, worldwide, royalty-free licence to store, reproduce and display it as reasonably necessary to provide, moderate and operate the relevant service.
This permission ends when the content is deleted, except where:
- Retention is required by law
- It must be retained for security or dispute-resolution purposes
- Temporary backup copies remain in our systems
- It has already been shared with others through the service
- You have separately agreed to continued use
We will not use identifiable member content in external promotional materials without separate permission.
You confirm that you own or have permission to use the content you submit and that it does not infringe another person’s rights.
We may remove content that breaches these Terms or creates a reasonable legal, security or safeguarding concern.
16. Intellectual property and permitted use
The platform and its content, including written materials, worksheets, training resources, videos, graphics, branding and downloadable resources, are owned by or licensed to Mums in Science Ltd.
We grant you a limited, personal, non-exclusive, non-transferable and revocable licence to access membership content for your own professional development or internal business use.
Unless a resource says otherwise, you must not:
- Republish or commercially distribute our content
- Share members-only resources with non-members
- Sell, license or sublicense our materials
- Remove copyright or ownership notices
- Create competing products from substantial parts of our content
- Use our branding in a way that suggests an authorised partnership
You may download or print resources for your own use where the platform provides that option.
17. Member offers and third-party benefits
Some benefits, discounts and opportunities are provided by independent third parties.
The inclusion of an offer does not necessarily mean that we endorse every aspect of the third party’s products or services.
Third-party offers may:
- Be subject to separate terms
- Be restricted by location or eligibility
- Change or end without notice
- Have limited availability
- Require you to provide information directly to the provider
Any contract for a third-party product or service is normally between you and that provider.
18. Information and professional advice
Our content is provided for general information, education and professional development.
It does not constitute medical, legal, financial, employment, immigration or other regulated professional advice.
You should obtain appropriate independent advice before making decisions that depend on your individual circumstances.
We take reasonable care when preparing our resources, but we cannot guarantee that every item will always remain complete or current.
Views expressed by members, mentors, speakers or contributors are their own and do not necessarily represent those of Mums in Science Ltd.
19. Third-party websites and platforms
The platform may link to or use third-party websites and services, including payment, video, event, social-media and communication platforms.
We do not control those services and are not responsible for their content, availability, security or privacy practices.
You should review the third party’s own terms and privacy information before using its services.
20. Privacy and cookies
We process personal information as described in our Privacy Policy.
Our use of cookies and related technologies is explained in our Cookie Policy.
Where consent is required for a particular type of processing or cookie, it will be requested separately.
21. Platform availability
We aim to provide a reliable service, but we cannot guarantee uninterrupted availability.
We may restrict access temporarily for:
- Maintenance
- Security
- Technical improvements
- Legal or regulatory compliance
- Events outside our reasonable control
We will take reasonable steps to restore affected services.
22. Suspension and termination
We may restrict, suspend or terminate an account where we reasonably believe that:
- These Terms have been materially breached
- Another member has been placed at risk
- Member information has been misused
- Fraudulent or unlawful conduct has occurred
- Platform security has been compromised
- An outstanding payment has not been made
- Continued access could cause material harm to the Network or its members
Where appropriate, we will explain the reason and provide an opportunity to respond. We may act immediately where necessary to protect another person, preserve security or comply with the law.
You may stop using the platform at any time. Ending an account does not automatically cancel an external recurring payment unless the cancellation process confirms that the subscription has also been cancelled.
23. Our responsibility to you
Nothing in these Terms excludes or limits liability where doing so would be unlawful. This includes liability for:
- Death or personal injury caused by negligence
- Fraud or fraudulent misrepresentation
- Breach of statutory consumer rights
- Any other liability that cannot lawfully be excluded
If you use the platform as a consumer, we are responsible for losses that are a foreseeable result of our breach of these Terms or failure to use reasonable care and skill.
We are not responsible for losses that were not reasonably foreseeable when the agreement was made.
If you use the platform for business purposes, we will not be liable for indirect or consequential loss, loss of profit, loss of revenue, loss of opportunity or loss of goodwill, except where liability cannot lawfully be excluded.
Nothing in these Terms affects your statutory rights.
24. Changes to these Terms
We may update these Terms to reflect changes to our services, laws, security requirements or operating arrangements.
The latest version will be published on our website.
If a change materially affects your rights or a paid service, we will provide reasonable notice before it takes effect where practical.
Changes will not remove rights that have already arisen from an existing purchase.
25. Governing law and disputes
These Terms are governed by the laws of England and Wales.
If you are a consumer living elsewhere, you may also have mandatory rights under the laws of the country or part of the United Kingdom where you live.
Before beginning formal proceedings, we encourage you to contact us so that we can try to resolve the issue directly.
26. Contact us
Questions about these Terms, your account or membership should be sent to:
Mums in Science Ltd
Highstone House
165 High Street
High Barnet
Hertfordshire
EN5 5SU
United Kingdom
Trading and correspondence address
Email: [email protected]
Telephone: 020 8242 1799
Registered office:
7a High Street
Barnet
United Kingdom
EN5 5UE
Last updated: October 2026
